Terms and Conditions
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Welcome to The Veg Venjan Restaurant (“we,” “our,” “us”). By accessing or using our website — www.thevegvenjan.in — you agree to comply with and be bound by the following Terms and Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
1. General Information
The Veg Venjan Restaurant operates this website to provide information about our menu, services, offers, and online ordering options.
These terms apply to all visitors, users, and customers accessing our site.
2. Use of the Website
By using this website, you agree to:
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Use it only for lawful purposes.
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Not engage in any activity that disrupts or interferes with the website’s functionality.
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Not attempt to gain unauthorized access to any part of the site or server.
We reserve the right to suspend or terminate access to users who violate these terms.
3. Menu, Pricing, and Availability
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All menu items, prices, and offers listed on our website are subject to change without prior notice.
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Prices may vary between dine-in, takeaway, and online delivery.
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Product availability depends on restaurant operations and stock.
4. Orders and Payments
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Orders can be placed online, over the phone, or through partner platforms (such as Swiggy or Zomato).
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You must provide accurate details while placing an order.
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Payments must be completed through secure methods available on our website or partner platforms.
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In case of failed payments, the order may not be processed.
5. Cancellation and Refund Policy
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Once an order is placed and accepted, it cannot be canceled or refunded unless due to:
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Incorrect or delayed delivery
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Unavailable menu item
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Restaurant-side error
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Refunds (if applicable) will be processed through the original payment method within 5–7 business days.
6. Delivery Policy
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Delivery timelines depend on location, time, and order volume.
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We strive to ensure timely delivery, but delays may occur due to traffic, weather, or operational issues.
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In case of delays, our team will inform you promptly.
7. Intellectual Property
All content on this website — including text, images, graphics, logo, and design — is the property of The Veg Venjan Restaurant.
You may not reproduce, distribute, or use any content without prior written permission.
8. Third-Party Links
Our website may include links to third-party websites (like delivery or payment partners).
We are not responsible for the content, privacy, or security of those external sites.
9. Limitation of Liability
The Veg Venjan Restaurant shall not be held liable for:
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Any loss or damage resulting from the use or inability to use our website
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Errors or inaccuracies in content
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Service delays, interruptions, or unauthorized access
Your use of the website is at your own risk.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect and handle personal information.
11. Contact Us
If you have questions or concerns regarding these Terms and Conditions, please contact us at: